Who We are | Service Partners

Interested in learning about Service Partners? Watch out company video or read below to see learn what our employees, and our customers have to say about us.

 

30 years ago all you needed to be an insulation contractor was a staple gun in a ladder. Today’s installers need the latest insulation products and installation and safety accessories, and they need it delivered fast. Service Partners is the leading nationwide distributor of quality insulation from brands like CertainTeed, JohnsManville, Knopf, Owens Corning, BASF, and Dow.

 

We have 75 locations nationwide and we work hard to deliver next day service. Because when we do our job fast you can get your job done faster.

We asked our team to give us their perspective on the company culture and mission of Service Partners and how that impacts the relationships we share with our customers. Here are some of the highlights.

 

“We are a bunch of strategically placed little businesses all over the country. So at the end of the day we you know we want to be the one stop shop for insulation contractors.” – Tim Bichlmeier, Sales Manager

 

“We cover everything from below grade foundation products, waterproofing products, all the way up to the roofline.” – Debra Constance, District Sales Manager.

 

“The other products may vary from accessories to insulation ceiling tile, roofing, gutters. I think the product mix is what makes us very successful.” – Roy Machado, Sales Manager

 

“It’s a people company. Yes we sell products, yes we move things around warehouses, but in the end it’s about relationships and it has been from the get-go.“ – Corey Doise, Controller

 

“I take what the relationships say that Service Partners has with its vendors. I take those relationships out to my customer base and potential customers. – Ken Martin, Outside Sales Rep

 

“I really think what you develop on a relationship basis is what brings people back to you.” – Leslie Ray, Inside Sales

 

“Relationships are real important for me because we help them grow and when they grow we grow. That’s what it’s about”. – Debra Constance, District Sales Manager.

 

“We have a lot of long-term, even 20-year relationships with some customers. We share what’s going on with their families, we share what’s going on with their business, and how we can help them grow their business.” – Wendy Kessler, Customer Care

 

“Whether our people are in the field or whether it’s a customer who calls in, we’re to offer the best service toward them. I just like being a smiling face there. I enjoy going to work every day.” Lisa Shipman, Telecom Administrator

 

“We’re the real deal. We don’t just say we service our customers, we do it every day.” – Roy Machado, Sales Manager

 

“Every morning at seven o’clock when that truck opens its doors Service Partners comes through for us, and they have exactly what you ordered. The name says it all – service. They’re there when they say they’re going be there. Good quality products, good people.” – Robert Vance, Customer

 

“You know it’s just at work that we both need each other and they’re there to back me up. That means a lot.” – Mike Layman, Customer

 

“Good people doing business with good people. That just seems to be my mantra and I believe that’s Service Partners’ mantra.” – Debra Constance, District Sales Manager.

 

“This is not just a job for me. I’m able to go out and bond with people that are really special and I appreciate that every day when I come to work.” – Roy Machado, Sales Manager

 

“We’re not just here just to make money, but we’re also here to be a help to our community, and to do what we can to make things better for someone else.“ -Lisa Shipman, Telecom Administrator

 

“I can’t wait to see what Service Partners has to offer in the future – for the company, the employees the customer.” – Leslie Ray, Inside Sales

 

“Pretty amazing how much friendships you have throughout the company and until you sit down and think about it your like – wow that’s pretty cool.” – Tim Bichlmeier, Sales Manager

 

“Are you honest in how you deal on a day-to-day basis individually and professionally? Yes. Do I see that at Service Partners all the time? Yes. It’s when you can go home at night and smile about the day, smile about the interactions you’ve had with a customer or a supplier that’s good.” Simon Kavanagh – Senior Vice President

 


Contractors’ Club Video

Welcome to the Service Partners Contractors Club. Your loyalty has earned you membership in this value-added, customer-focused club. We are excited about this new program it will bring you, our customer, more value to your business, while recognizing your commitment to Service Partners as your trusted supplier. From our informational webinars on industry related subjects that provide you with the latest information, to our training programs that help you maintain a competitive edge in the marketplace, every aspect of the Service Partners Contractors Club has been built with your success in line. For example, our solid vendor relationships are a key factor to your business development and we have numerous relationships with successful vendors to help grow your bottom line.

 

These programs work with discounts exclusively for you as a club member. Here are a few of those current relationships. Allpro Technology is a preferred partner of our Contractors Club. Allpro Insulator Software is a premium operational software that manages all aspects of your business software issues. Electric Gas Industry Association, or ECGI, is a national leading organization that provides business training and financing to help small businesses throughout the country. HomeAdvisor, formerly ServiceMagic, is a market leader in generating qualified leads for service businesses across the country based on location and specifically help you in the retrofit marketplace. Energy Circle Pro is a complete website and marketing platform designed for independent energy efficiency professionals. They offer professional website designed with numerous package options and extensive CMS platform training is always included.

 

In addition to marketing service providers, we’ve developed tried-and-true marketing tools for our club members, Tools that continue to pull in results. Custom door hangers, postcards, and leave behind cost effective methods that are used to great effect without breaking the bank.

 

Now a bit about our training programs: The Service Partners Contractors Club has developed a building science and Home Performance training program available to members at a substantial cost savings. BPI is the nation’s premier standards development and credentialing organization, or residential energy efficiency retrofit work. Your club membership offers training by BPI standards in both the analyst professional and envelope professional designations. As an authorized BPI test we also administer the certification exams for analysts and envelope professional certifications.

 

Be on the lookout for a new training project that is under way inside the Contractors Club. We are working with Advanced Energy out of Raleigh North Carolina to develop online training modules for best practices in fiberglass

batt insulation, blown fiberglass insulation, and air sealing. These trainings will be available in both English and Spanish versions and available directly on your office computer. They will include a certification exam after each session. These trainings will be available to all your staff at a minimal cost.

 

Sign up today to become a member of the Service Partners Contractors Club by visiting https://www.service-partners.com/contractors-club.


Announcing Service Partners Contractors’ Club!

 

Contractors' Club

As a valued customer, we are offering you the exciting opportunity to join the Service Partners Contractors’ Club. What is the Service Partners Contractors’ Club? This club offers special discounted services, educational webinars, marketing tools, networking opportunities, regional conferences and much more to qualified customers. Membership is 100% free for all qualified customers.

Service Partners is more than your trusted supplier of insulation and equipment. We also want to provide the education, support and sales tools customers need to help grow their business. We are committed to helping our customers expand and diversify their business. That is why we have created the Service Partners Contractors’ Club. We look forward to sharing all of the benefits of this new opportunity with our valued customers.

Please visit Service Partners Contractors’ Club for more information.


RESNET EnergySmart Webinar

Service Partners will be hosting a variety of webinars on topics & trends that interest you, our customers, throughout 2012. With all the focus today around energy efficiency in new and existing homes, we wanted to offer our upcoming webinar on the RESNET EnergySmart Contractor Program”, which will be presented this Friday, January 27th, at 2 p.m. (EST).

 

Reset Center

 

The RESNET EnergySmart Contractor program is designed for qualified contractors to pursue homeowner retrofits with a team of industry professionals. As it is with BPI certification, programs like this can be important, since they are required certification in weatherization programs, energy company incentives and potential legislation across the country.

 

Please join the webinar at the following location – http://goo.gl/b0c9U

 

If you are prompted for registration, follow these steps:

1. Click”Register”.

2. On the registration form, enter your information and then click “Submit”.

3. Dial in number is 877-836-2551, and conference code is 5884249536.

Once the host approves your registration, you will receive a confirmation email message with instructions on how to join the event.