Interested in learning about Service Partners? Watch out company video or read below to see learn what our employees, and our customers have to say about us.
30 years ago all you needed to be an insulation contractor was a staple gun in a ladder. Today’s installers need the latest insulation products and installation and safety accessories, and they need it delivered fast. Service Partners is the leading nationwide distributor of quality insulation from brands like CertainTeed, JohnsManville, Knopf, Owens Corning, BASF, and Dow.
We have 75 locations nationwide and we work hard to deliver next day service. Because when we do our job fast you can get your job done faster.
We asked our team to give us their perspective on the company culture and mission of Service Partners and how that impacts the relationships we share with our customers. Here are some of the highlights.
“We are a bunch of strategically placed little businesses all over the country. So at the end of the day we you know we want to be the one stop shop for insulation contractors.” – Tim Bichlmeier, Sales Manager
“We cover everything from below grade foundation products, waterproofing products, all the way up to the roofline.” – Debra Constance, District Sales Manager.
“The other products may vary from accessories to insulation ceiling tile, roofing, gutters. I think the product mix is what makes us very successful.” – Roy Machado, Sales Manager
“It’s a people company. Yes we sell products, yes we move things around warehouses, but in the end it’s about relationships and it has been from the get-go.“ – Corey Doise, Controller
“I take what the relationships say that Service Partners has with its vendors. I take those relationships out to my customer base and potential customers. – Ken Martin, Outside Sales Rep
“I really think what you develop on a relationship basis is what brings people back to you.” – Leslie Ray, Inside Sales
“Relationships are real important for me because we help them grow and when they grow we grow. That’s what it’s about”. – Debra Constance, District Sales Manager.
“We have a lot of long-term, even 20-year relationships with some customers. We share what’s going on with their families, we share what’s going on with their business, and how we can help them grow their business.” – Wendy Kessler, Customer Care
“Whether our people are in the field or whether it’s a customer who calls in, we’re to offer the best service toward them. I just like being a smiling face there. I enjoy going to work every day.” Lisa Shipman, Telecom Administrator
“We’re the real deal. We don’t just say we service our customers, we do it every day.” – Roy Machado, Sales Manager
“Every morning at seven o’clock when that truck opens its doors Service Partners comes through for us, and they have exactly what you ordered. The name says it all – service. They’re there when they say they’re going be there. Good quality products, good people.” – Robert Vance, Customer
“You know it’s just at work that we both need each other and they’re there to back me up. That means a lot.” – Mike Layman, Customer
“Good people doing business with good people. That just seems to be my mantra and I believe that’s Service Partners’ mantra.” – Debra Constance, District Sales Manager.
“This is not just a job for me. I’m able to go out and bond with people that are really special and I appreciate that every day when I come to work.” – Roy Machado, Sales Manager
“We’re not just here just to make money, but we’re also here to be a help to our community, and to do what we can to make things better for someone else.“ -Lisa Shipman, Telecom Administrator
“I can’t wait to see what Service Partners has to offer in the future – for the company, the employees the customer.” – Leslie Ray, Inside Sales
“Pretty amazing how much friendships you have throughout the company and until you sit down and think about it your like – wow that’s pretty cool.” – Tim Bichlmeier, Sales Manager
“Are you honest in how you deal on a day-to-day basis individually and professionally? Yes. Do I see that at Service Partners all the time? Yes. It’s when you can go home at night and smile about the day, smile about the interactions you’ve had with a customer or a supplier that’s good.” Simon Kavanagh – Senior Vice President